Membership Intern
招聘时间
即日起 至 2026-12-10
招聘单位
澳洲商会
所在地区
上海
工作地点
上海市/上海市/长宁区 Australia House安垦澳洲之家 平武路80号
学历要求
本科
实习时长
每周5天，每天3小时
职责描述
JOB SUMMARY
The membership intern provides administrative and functional support to the Senior Relationship Manager and staff on member enquiries and CRM-related matters.
KEY RESPONSIBILITIES
• Send invoices to members due for renewal and follow up on payments as required.
• Process and maintain accurate records of all membership applications.
• Prepare and send membership welcome packages for new members including fapiao & member certificate
• Ensure copies of membership information packs and associated forms are available at all times and located at the reception area.
• Assist the Senior Relationship Manager in following up existing member’s enquiries.
• Prepare monthly membership report for Board of Directors meeting and send to the Senior Relationship Manager for review on time.
• Keep member data in CRM, Mini-program, Website and Glueup update to date as required.
• Assist the staff with any functional requirements regarding CRM as required.
REQUIREMENTS
• Excellent written and spoken English and Chinese.
• Attention to details, proactive and solutions-minded
• Skilled in Microsoft software
• Ability to work effectively in a team environment with great interpersonal skills
• Ability to work independently, multi-task and meet deadlines
• Ability to prioritise own workload and respond to new requirements
• Ability to work independently and take responsibility, to use sound judgement and initiative to solve problems but refer promptly to senior reports if needed.
• Strong sense of ethics and responsibility (a confidentiality agreement will be signed).
• Excellent initiative and ability to prioritize tasks, multi-task, focus and imagine and deliver quality, timely outcomes so as to reduce pressure on self and others , and contribute to a calm, high morale work environment.
The membership intern provides administrative and functional support to the Senior Relationship Manager and staff on member enquiries and CRM-related matters.
KEY RESPONSIBILITIES
• Send invoices to members due for renewal and follow up on payments as required.
• Process and maintain accurate records of all membership applications.
• Prepare and send membership welcome packages for new members including fapiao & member certificate
• Ensure copies of membership information packs and associated forms are available at all times and located at the reception area.
• Assist the Senior Relationship Manager in following up existing member’s enquiries.
• Prepare monthly membership report for Board of Directors meeting and send to the Senior Relationship Manager for review on time.
• Keep member data in CRM, Mini-program, Website and Glueup update to date as required.
• Assist the staff with any functional requirements regarding CRM as required.
REQUIREMENTS
• Excellent written and spoken English and Chinese.
• Attention to details, proactive and solutions-minded
• Skilled in Microsoft software
• Ability to work effectively in a team environment with great interpersonal skills
• Ability to work independently, multi-task and meet deadlines
• Ability to prioritise own workload and respond to new requirements
• Ability to work independently and take responsibility, to use sound judgement and initiative to solve problems but refer promptly to senior reports if needed.
• Strong sense of ethics and responsibility (a confidentiality agreement will be signed).
• Excellent initiative and ability to prioritize tasks, multi-task, focus and imagine and deliver quality, timely outcomes so as to reduce pressure on self and others , and contribute to a calm, high morale work environment.
