Customer Experience & Planning
招聘时间
即日起 至 2027-05-01
招聘单位
Lubrizol
所在地区
上海
工作地点
上海市/上海市/浦东新区 前滩世贸中心2期C座
学历要求
本科
实习时长
每周5天，每天6小时
职责描述
订单管理 Order management
• 负责订单下达，确保订单细节准确，协调物流、需求与供应计划员以及其他职能团队，确保及时交付。及时、准确地向客户、银行及相关方分发发票及其他文件。
Order placement, ensuring accuracy in order details, coordinating with other teams such as Logistics, Demand & Supply Planner, and other functions to ensure timely delivery. Distribute invoices and other documentation to customers, banks, and parties concerned in a timely and accurate manner.
• 根据相关审批流程及既定政策、程序和工具，处理免费样品申请及发货。
Process requests and deliveries for free of charge samples with appropriate approvals and following established policies, procedures and tools.
供应链与计划流程学习 Supply chain & Planning process learning
• 学习从订单到收款的流程以及客户服务角色。
Learn the order for cash process and customer service role.
• 了解客户期望和业务需求。
Understand customer expectations and business needs.
• 理解端到端(E2E)计划流程，包括需求与预测生成、供应可靠性及库存管理。
Understand E2E planning flow including demanding and forecast generation, supply reliability, and inventory management.
业务学习 Business learning
• 掌握不同业务单元及主要产品领域知识。
Gain knowledge of different business units and primary product domains.
• 理解供应链运营的业务需求。
Understand business requirements for supply chain operations.
报告与数据分析 Reporting and Data Analysis:
• 学习如何使用BOBJ和PBI进行报告获取与分析。
Learn how to use BOBJ and PBI to get the report to analyze.
参与或协助持续改进项目 Conduct or assist to CI project
• 开展LZA中国客户调研。
Conduct LZA China customer survey
• 协助供应周期及网络优化项目。
Assist to supply lead time & network optimization project.
任职要求 Requirements:
• 本科及以上学历，优先供应链管理、物流、化学工程或相关专业。
Bachelor’s degree or above, majoring in supply chain management, logistics, chemical engineering or related field preferred.
• 英语口语和书面流利
Fluent oral and written English
• 较强的沟通能力
Strong communication skills.
• 积极的态度和团队合作精神，愿意学习和适应
Positive attitude and team player with a willingness to learn and adapt
• 熟悉Excel和Word，具备SAP系统基础操作优先
Knowledgeable in excel and word, basic SAP system operation is preferred
• 具备问题解决能力和注重细节
Problem-solving aptitude and attention to details.
• 能在快节奏环境下多任务处理
Ability to multitask in a fast-paced.
• 负责订单下达，确保订单细节准确，协调物流、需求与供应计划员以及其他职能团队，确保及时交付。及时、准确地向客户、银行及相关方分发发票及其他文件。
Order placement, ensuring accuracy in order details, coordinating with other teams such as Logistics, Demand & Supply Planner, and other functions to ensure timely delivery. Distribute invoices and other documentation to customers, banks, and parties concerned in a timely and accurate manner.
• 根据相关审批流程及既定政策、程序和工具，处理免费样品申请及发货。
Process requests and deliveries for free of charge samples with appropriate approvals and following established policies, procedures and tools.
供应链与计划流程学习 Supply chain & Planning process learning
• 学习从订单到收款的流程以及客户服务角色。
Learn the order for cash process and customer service role.
• 了解客户期望和业务需求。
Understand customer expectations and business needs.
• 理解端到端(E2E)计划流程，包括需求与预测生成、供应可靠性及库存管理。
Understand E2E planning flow including demanding and forecast generation, supply reliability, and inventory management.
业务学习 Business learning
• 掌握不同业务单元及主要产品领域知识。
Gain knowledge of different business units and primary product domains.
• 理解供应链运营的业务需求。
Understand business requirements for supply chain operations.
报告与数据分析 Reporting and Data Analysis:
• 学习如何使用BOBJ和PBI进行报告获取与分析。
Learn how to use BOBJ and PBI to get the report to analyze.
参与或协助持续改进项目 Conduct or assist to CI project
• 开展LZA中国客户调研。
Conduct LZA China customer survey
• 协助供应周期及网络优化项目。
Assist to supply lead time & network optimization project.
任职要求 Requirements:
• 本科及以上学历，优先供应链管理、物流、化学工程或相关专业。
Bachelor’s degree or above, majoring in supply chain management, logistics, chemical engineering or related field preferred.
• 英语口语和书面流利
Fluent oral and written English
• 较强的沟通能力
Strong communication skills.
• 积极的态度和团队合作精神，愿意学习和适应
Positive attitude and team player with a willingness to learn and adapt
• 熟悉Excel和Word，具备SAP系统基础操作优先
Knowledgeable in excel and word, basic SAP system operation is preferred
• 具备问题解决能力和注重细节
Problem-solving aptitude and attention to details.
• 能在快节奏环境下多任务处理
Ability to multitask in a fast-paced.
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