APAC CSX intern
招聘时间
即日起 至 2026-11-08
招聘单位
汉高（中国）
所在地区
上海
工作地点
上海市/上海市/杨浦区 尚浦中心99号七幢楼 新江湾城路尚浦中心99号七幢楼
学历要求
不限
实习时长
每周3天，每天6小时
职责描述
What you’ll do (Responsibilities / Accountabilities):
1. Customer Service Operations.
• Process and manage customer orders, ensuring accuracy and timely execution.
• Track order status and coordinate delivery to ensure on-time and in-full (OTIF) performance.
• Communicate proactively with customers and sales teams regarding order progress and issues.
• Monitor order fulfillment risks and collaborate with internal teams to resolve issues.
• Ensure smooth information flow between customers, sales, and back-office functions.
2. PMO & Project Support:
• Support project tracking by maintaining project data, timelines, and status updates.
• Assist in preparing project reports and dashboards (weekly / monthly).
• Track action items and follow up with stakeholders to ensure timely closure.
• Maintain project documentation and support standardization of templates and processes.
3. Process Improvement & Ad-hoc Support:
• Support process optimization initiatives across customer service and PMO workflows.
• Assist with data analysis and insights generation to improve operational efficiency.
• Provide ad hoc support for cross-functional projects and team initiatives.
What makes you a good fit (Required Qualifications& Skills and Desired Experience)
• Bachelor’s degree major in Science, Engineering, or related fields is a plus.
• Good command of both written and spoken English (CET-6 or equivalent).
• Proficient in MS Office tools (Excel, PowerPoint); familiarity with AI tools is a plus.
• Strong communication and interpersonal skills, with a collaborative mindset.
• Detail-oriented, well-organized, strong sense of responsibility, proactive mindset, and willingness to learn
• Able to work at least 3 days per week; available for a long-term internship is preferred.
1. Customer Service Operations.
• Process and manage customer orders, ensuring accuracy and timely execution.
• Track order status and coordinate delivery to ensure on-time and in-full (OTIF) performance.
• Communicate proactively with customers and sales teams regarding order progress and issues.
• Monitor order fulfillment risks and collaborate with internal teams to resolve issues.
• Ensure smooth information flow between customers, sales, and back-office functions.
2. PMO & Project Support:
• Support project tracking by maintaining project data, timelines, and status updates.
• Assist in preparing project reports and dashboards (weekly / monthly).
• Track action items and follow up with stakeholders to ensure timely closure.
• Maintain project documentation and support standardization of templates and processes.
3. Process Improvement & Ad-hoc Support:
• Support process optimization initiatives across customer service and PMO workflows.
• Assist with data analysis and insights generation to improve operational efficiency.
• Provide ad hoc support for cross-functional projects and team initiatives.
What makes you a good fit (Required Qualifications& Skills and Desired Experience)
• Bachelor’s degree major in Science, Engineering, or related fields is a plus.
• Good command of both written and spoken English (CET-6 or equivalent).
• Proficient in MS Office tools (Excel, PowerPoint); familiarity with AI tools is a plus.
• Strong communication and interpersonal skills, with a collaborative mindset.
• Detail-oriented, well-organized, strong sense of responsibility, proactive mindset, and willingness to learn
• Able to work at least 3 days per week; available for a long-term internship is preferred.
